Georgie Webb, Tech VA — photograph at Cobbs.

Virtual Assistant Tech Specialist

Get started — go to contact and booking

Each service name links to the matching section in Services further down the page.

About Me

Hi, I’m Georgie, a Tech VA and Software Engineer with over 10 years of hands-on experience delivering tech solutions across diverse sectors including BBC Radio, telecommunications and social enterprise. I partner with small businesses to take the confusion out of technology, whether that’s building and maintaining your website, setting up the right digital tools, or quietly keeping your systems secure and running smoothly behind the scenes.

What sets me apart is my approach. I don’t just deliver and disappear, I work with you, taking time to understand your business so that every solution actually fits. Think of me as your dedicated tech person, without the full-time cost.

You focus on what you do best. I’ll handle the tech.

Who I Work With

I work with small businesses and sole traders who need reliable tech and admin support but aren’t ready (or looking) for a full-time hire. If you’re spending too much time wrestling with technology instead of running your business, or you know your digital systems need attention but aren’t sure where to start, I may be able to provide just the support you need.

How I Work

  • We start by getting to know your business together, identifying the pinch points where the right tech support will make the biggest difference.
  • From there, I’ll put together a clear, costed plan so you always know what we’re working on and what it will cost.
  • We decide on a schedule of updates so that you know exactly what’s going on.

Whatever we build or implement is done properly, robust, scalable as your business grows, and secure. I hold cybersecurity training and take your digital safety seriously, so you can have confidence that solutions won’t just work today, but will hold up tomorrow.

It’s a genuinely collaborative process. No surprises, no jargon, just straightforward, high-quality support that fits around you.

Portrait of Georgie Webb, Tech VA, in front of a colour-organised bookshelf.

Services

Website and app development: laptop displaying charts and web analytics.

Website & App Development, Updates and Troubleshooting

Whether you’re starting from scratch or keeping something that’s already live on track, I can help you build, maintain and improve your websites and apps so they run smoothly and stay aligned with what you need.

Services include:

  • WordPress website creation, design and development using platforms such as Wix or Squarespace
  • Website updates, rewrites and troubleshooting
  • Creating landing pages and squeeze pages
  • Website and app testing for functionality and usability
  • Mobile app development and updates
  • App optimisation for app stores (ASO)

Ideal if you want dependable technical support without hiring a full-time developer.

Tech systems and software research: people collaborating with laptops in an office.

Tech Systems Setup & Software Research

I can help you choose and implement digital tools and platforms that fit the way you work.

Services include:

  • Researching software, platforms and AI tools on your behalf
  • Recommending systems that suit your business and your budget
  • Setting up and onboarding you to new digital tools
  • Day-to-day technical and IT support when you need it
  • Product and software research (CRM, email marketing platforms, scheduling tools etc.)

So you’re less likely to lose time and money on software that looked good on paper but wasn’t right for your business.

Digital systems and CRM: business dashboards and data visualisation on a monitor.

Digital Systems & CRM Management

Get your digital systems and databases into shape.

Services include:

  • Creating, updating and maintaining your databases and CRMs
  • Integrating your CRM with your website and other systems
  • Custom AI Bot creation for repetitive tasks
  • Managing and improving your digital workflows, leveraging the latest AI tools
  • Setting up booking systems and online calendars (e.g. Calendly)

So you spend less time wrestling with tools and more time on the work only you can do.

Cybersecurity: smartphone showing a secure sign-in or verification screen.

Cybersecurity & Website Health Checks

Peace of mind matters. I’ll help you understand where your websites and systems stand, and what to do next to keep them protected.

Services include:

  • Checking your websites and systems for potential vulnerabilities
  • Spotting risks to your systems and your data
  • Plain-English advice on improvements and good practice
  • Pointing you to specialist security support when that’s the right move

So you can feel more confident you’re looking after your data, your customers and your reputation.

General admin: desk with business notes, documents, and laptop.

General Admin Support

Hands-on help with the admin that keeps your week running.

Services include:

  • Email inbox management
  • Diary and appointment scheduling
  • Invoice chasing and basic bookkeeping support
  • Online research tasks
  • General administrative assistance

So you can focus on moving your business forward while the everyday tasks get taken care of properly.

Book a call

Book a 15-minute, no-obligation call with me to talk through what you need and see how I can help, with no pressure to commit.

Or contact me for a custom quote, and for information about retainers and packages.

FAQ

Why hire a VA?

A virtual assistant gives you dependable support without the overhead of a full-time employee: no desk, no payroll admin, and you only buy the time or package you need. You gain someone focused on the tasks that slow you down, so you can stay in your zone of genius and grow the business.

How is a tech VA different?

A general VA often excels at inbox, diary, and document work. A tech VA brings that same organisational mindset but specialises in digital systems: websites and apps, tools and integrations, CRMs, automation, and (where it fits) AI-assisted workflows, always chosen to match your business and your appetite for new tech. You get admin support and someone who can implement and troubleshoot the technology behind your business.

How do you use AI and automation?

Automation is about taking repeatable steps off your plate: reminders, hand-offs between tools, and fewer copy-and-paste mistakes. AI can help with drafting, summarising, or classifying work so you start from a sensible first pass instead of a blank page. I only suggest tools and set-ups that fit your sector, your comfort level, and your policies, and I’m clear about what stays in your systems versus what might go to a third party. Nothing gets switched on in the background without your agreement; you stay in control of scope and of what gets used where data is sensitive.

Do I need to be “technical” to work with you?

No. Many of my clients would rather not think about tech at all. I translate problems into plain language, recommend sensible options, and handle setup and fixes so you don’t have to become the IT department.

How do we work together in practice?

We start by understanding your business and where support will make the biggest impact. I’ll propose a clear plan and pricing, then we agree how we’ll communicate, whether by email, calls, or the tools you already use, with predictable updates and no surprises.

What about security and confidentiality?

I take cybersecurity seriously, including through formal training, and I treat your data and systems with the same care I’d expect for my own. Access is shared only as needed, good practice is followed, and I’ll flag when a specialist or formal security review is the right next step. If we use AI or cloud automation, we pick options that match how confidential your data is, and I’ll call out any trade-off before you commit.